Shipping and Delivery
Shipping and Delivery
At Elite Buys, we strive to provide you with the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
We offer various shipping options to meet your needs, including standard shipping, expedited shipping, and ePacket shipping for certain destinations. Below are details about our shipping methods and delivery times.
Shipping Methods and Delivery Times
Standard Shipping: 15-30 business days
Expedited Shipping: 7-15 business days
ePacket Shipping: 10-20 business days (available for select countries)
ePacket Market
| Country | Estimated Delivery Time (Days) | Shipping Cost |
|---|---|---|
| United States | 10-20 | Free |
| Canada | 15-25 | Free |
| United Kingdom | 10-20 | Free |
| Australia | 10-20 | Free |
| France | 10-20 | Free |
| Germany | 10-20 | Free |
| Russia | 15-25 | Free |
| Brazil | 20-40 | Free |
| Mexico | 20-30 | Free |
| Spain | 10-20 | Free |
Order Processing
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Confirmation & Order Tracking
You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Elite Buys is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Elite Buys is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We ship worldwide. Shipping rates and delivery times vary by country. Please check our shipping calculator during checkout for the most accurate information.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Contact Us
If you have any questions about our Shipping and Delivery policies, please contact us at:
Elite Buys
Email: support@elitebuys.com
Address: 1576 Ontario Street, Sunnyvale, CA, 94087, USA